FAQs
When is your office open?
Cornerstone Clinic for Women is opened Monday – Thursday from 8:00 am to 5:00 pm. Our Women’s Urgent Care at Cornerstone Clinic is opened Monday – Friday 9:00 am to 6:00 pm and on Saturday 9:00 am to 1:00 pm.
Where are you located?
Cornerstone Clinic for Women is located at 9500 Baptist Health Dr Suite #100 in Little Rock, AR on the Baptist Health Medical Center campus.
How far in advance should I schedule my annual check-up?
Although it varies, routine appointments are usually booked approximately 1-3 months in advance. If you are an established patient, we will send a reminder to you when it’s time to schedule your annual exam, or you may schedule your annual when you are checking out of your current appointment.
I’m a new patient. How should I prepare for my first appointment?
The best way to come prepared for your first appointment is to give your email address to the scheduler when you make your appointment. You will receive an email from Cornerstone Clinic for Women with a link to complete a pre-visit interview. This must be completed 48 hours prior to your appointment. If you are not able to complete your pre-visit interview at home within this time, we will assist in rescheduling your appointment.
What is your Cancellation/No Show Policy?
Your scheduled appointment time has been reserved specifically for you. We are aware that unforeseen events sometimes require missing an appointment. However, a 24-hour notice is required if you need to cancel your appointment or you will be charged a fee. See Cancellation/No Show Policy.
What is your Cancellation/No Show Policy? How can I reach my OB-GYN provider after office hours?
If you have a medical emergency after regular office hours, call the medical exchange at 501-663-6900. They will put you in contact with the nurse of our on-call doctor, who will return your call.
Can I be seen in your urgent care clinic for an annual exam?
If you are not an established patient, you can come to our urgent care clinic for an annual exam. After your initial visit you will need to be followed by a provider the next year.
Do all your doctors deliver babies?
All of our doctors deliver babies except Dr. Kay Chandler. Although she is board certified in Obstetrics and Gynecology, she currently only practices Gynecology focusing on minimally invasive surgery, wellness and hormone balancing.
Will I need a consult prior to getting on birth control?
Yes, you will need to see a provider first who will give you information on all types of birth control and recommend the best option for you.
How can I obtain my records?
If you would like your records to be transferred to another doctor’s office, you can fill out paperwork at that office and they will contact our clinic. You also may come by Cornerstone Clinic and fill out an Authorization to Release Medical Records form, or you can download an Authorization to Release Medical Records PDF and fax or mail it to us. If you have any questions, you may call our medical records office at 501-224-5500 and select option 5.
I have a question about my bill. Who should I contact?
For all questions relating to billing, please call our office at 501-224-5500 and select option 4.
What is the cost of Mona Lisa?
The cost changes due to specials that are available.
Do you accept Care Credit as a form of payment?
Yes, we are happy to accept Care Credit.
Do you accept Care Credit as a form of payment? What insurance do you accept?
We accept Blue Cross & Blue Shield, Aetna, Cigna, UHC, Tricare, Medicare and all major medical insurance plans. It is always best to call your insurance provider to make sure we are in network with your plan.
Do you accept Medicaid?
No, we do not accept Medicaid at this time.
Can I pay my bill in the patient portal?
You can make a payment online by clicking here.
Which hospitals do your doctors use for delivering babies?
Our doctors use Baptist Heath Medical Center for all deliveries.